Privacy policy

This Personal Data Privacy Policy (hereinafter referred to as the "Privacy Policy") shall apply to the Service and its Systems located on the Internet at, as well as to all existing links to external resources, that is, websites that are part of the software complex of the Crypto-Сapital Bank's Service (hereinafter referred to as the "Service").

The use of the Service means the User's unconditional consent to this Policy and to the terms of processing their personal information specified therein; in case of disagreement with these conditions, the User shall refrain from using the Service.


1.1. Within the framework of this Policy, the User's personal information shall mean:

1.1.1. Any personal information that the User provides about themselves during the use of the Service, including the User's personal data. Personal data that are mandatory for provision shall be considered to be necessary in the process of verification in a special way. 

1.1.2. Data that are automatically transferred to the Service during its use with the help of software installed on the User's device, including an IP address, cookie data, information about the User's browser (or another program via which the Service is accessed), specifications of equipment and software used by the User, date and time of access to the Service, addresses of requested pages, and other similar information.

1.2. This Privacy Policy shall apply only to the Service . 

1.3. For the purposes of this Policy, Crypto Capital LTD Company shall be the operator of personal data.


2.1. The service collects and stores only that personal information which is necessary for the provision of services or execution of agreements and contracts with the User, except for cases when the legislation provides for the mandatory storage of personal information during the period of time stipulated by law.

2.2. The Service processes the User's personal information for the following purposes:

2.2.1. Establishing communication with the User, including sending notifications, requests related to the use of the Service, provision of services, processing of the User's requests and applications.

2.2.2. Confirmation of the authenticity and completeness of the personal data provided by the User.

2.2.3. Providing the User with effective customer and technical support in the event of problems related to the use of the Service.


3.1. As for the User's personal information, it is kept confidential.

3.2. The Operator shall have the right to transfer the User's personal information to third parties in the following cases:

3.2.1. The User has consented to such actions.

3.2.2. The transfer is stipulated by the applicable legislation within the framework of the procedure established by law.

3.3. The User's personal data shall be processed without any time limit by any lawful means, including in personal data information systems, either with the use of automation tools or without such tools. 

3.4. The operator shall take necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.


4.1. The User is obligated:

4.1.1. To provide information about personal data which is necessary for the use of the Service.

4.1.2. To update and complete the provided information on personal data in case of changes in this information.

4.2. The operator is obligated:

4.2.1. To use the received information solely for the purposes specified in this Privacy Policy.

4.2.2. To ensure that confidential information is kept secret, not to disclose the User's personal data without the prior written consent of the User, and not to sell, exchange, publish, or disclose it in any other possible way, except for those stipulated by this Privacy Policy.

4.2.3. To take precautionary measures to protect the privacy of the User's personal data in accordance with the procedure that is usually used when protecting this kind of information in the existing business practice.

4.2.4. To block personal data related to the relevant User for the duration of examination, from the moment this is requested by the User or their legal representative, or by an authorized body on the protection of the rights of data subjects, in the event that unreliable personal data or illegal actions are detected.


5.1. The Service Operator that has not fulfilled its obligations shall be liable for losses incurred by the User in connection with the misuse of personal data.

5.2. In case of loss or disclosure of confidential information, the Service Operator shall not be liable, if this confidential information:

5.2.1. Became public before its loss or disclosure.

5.2.2. Had been received from a third party before it was received by the Service Operator.

5.2.3. Was disclosed with the consent of the User.


6.1. Before applying to the court with lawsuits related to disputes arising from the relationship between the User of the Service and the Service Operator, it is obligatory to lodge a complaint (a written proposal for the voluntary settlement of the dispute).

6.2. A party that receives a complaint shall notify the claimant of the result of the complaint review within 30 (thirty) calendar days of the date the complaint is received

6.3. If an agreement is not reached, the dispute will be transferred to the court in accordance with the current legislation.

6.4. The current legislation of the International Business Companies (IBC) legal form shall apply to this Privacy Policy and the relationship between the User and the Service Opetator.


7.1. The Operator shall have the right to make amendments to this Privacy Policy without the User's consent.

7.2. The new Privacy Policy shall enter into force from the moment it is posted on the Service, unless otherwise is stipulated by the new version of the Privacy Policy.

7.3. The current Privacy Policy is available at: